faqs

Frequently asked questions

Click the questions to see the answers

Where do I need to go for the sessions with you?

I hold my Recovery and Refocus sessions at my own premises, in Willington, Bedfordshire. This includes:

Free parking
Refreshments and facilities
A calm and comfortable environment, overlooking a country garden – hopefully a fully relaxing time for you to step away from any pressures in your life

If it is difficult for you to get to my premises for any reason, I offer alternative ways for us to talk, including by telephone, Skype or Zoom.

HOW MUCH DOES THE PERSONAL RECOVERY PROGRAMME COST?

The costs of the sessions are as follows:

Discovery: 30-minute phone call – free
Recovery: initial two-hour session – £125, including a free copy of my first book, Who are the Flowers in Your Garden?; subsequent one-hour sessions – £75 per session (on average 3–6 sessions per person)
Refocus: (follow-up sessions after Recovery stage): one hour – £50 per session (on average 1 session per person)

How and when do I pay?

I will send you an invoice with payment details after each session.
While it is possible to pay in cash, bank transfers are easier for me if possible.

Can I refer other people to your programme?

I am always delighted to hear from a new client who has been told about me by a concerned friend or relative.
Due to confidentiality, I can only book sessions with the person requiring support. Please pass on my details to the person you want to help, and give any assurance you can to encourage them to contact me.

Can you guarantee you’ll be able to help me?

Because every person and their situation are unique, I can’t 100% guarantee 100% happiness. But I am proud of my success so far – everyone I have worked with has been very pleased (or amazed!) by the changes in their life following my Personal Recovery programme.

One client said “You don’t have a magic wand, but you help everyone else find their own magic wands.”

Is there anyone you wouldn’t be able to help?

Until now, there has never been a reason for me not to be able to help someone. There are no restrictions due to anything like age, gender, sexuality, physical health or mental condition, and I will never judge you on your situation or background.
It is only sometimes necessary for me to signpost people to other trusted professionals who can help them until they are ready to move onto my own Personal Recovery programme.
Also, I will need a parent or guardian to be involved in the recovery process of anyone under the age of 16.

WHAT IF I NEED TO CANCEL A SESSION?

I understand that things can crop up and will always try to be understanding if you need to cancel or reschedule. However, as it is can be hard to schedule appointments at convenient times for all my clients, I ask you to give me as much notice as possible and only reschedule when necessary.
Unless an unavoidable emergency has occurred, I will need to invoice for the full payment of a session if I have not received at least 24 hours’ notice of the change or cancellation.
I will of course give you as much notice as possible if I ever need to reschedule any session with you.

If you have any other questions, please don’t hesitate to get in contact.

Who

Find out more

Why

Find out more

How

Find out more

Frequently asked questions

Who

Why

How

It all starts with a chat …

FAQs

Frequently asked questions

Who

Why

How

It all starts with a chat …

The Julie ‘New’sy letter